Managed Services Let us build a secure, reliable managed service network to help you reach your goals Outsourced IT fCloud can reduce costs of an in-house IT department. Network as a Service Providing world class networking connectivity to your site Remote Support Offering strong 24/7 remote support to our customers

Our Core Focus For You

Performance

Integrating the latest technologies for your organisation increasing productivity and production performance.

Security

We are 100% driven with security by design, we build utilising the ITIL implementation framework and utilise world class technologies.

Backup

Utilising one of the industry’s most reputable vendor of backup solutions providing a modernised backup process, securing your data.

Support

If your organisation requires we offer around the clock support contracts for 24/7 days a week providing high level support for those users who need it.

Why Transition

Why Go Cloud

Cloud computing platforms, like Azure, tend to be less expensive and more secure, reliable, and flexible than on-premises servers. With the cloud, equipment downtime due to maintenance, theft, or damage is almost non-existent. Scale your virtual machines and storage resources up or down almost instantly when your requirements change.

  • Cost-effectiveness: Scale to the public cloud on a pay as you go basis.
  • Higher security with threat management and multi-factor authentication
  • Increased productivity with the best collaboration tools
  • Unlimited scalability
  • Next generation tools

What is a hybrid cloud?

Often called “the best of both worlds,” hybrid clouds combine on-premises infrastructure, or private clouds, with public clouds (such as Azure or IBM Cloud) so your business can reap the advantages of both. In a hybrid cloud, data and applications can move between private and public clouds for greater flexibility and more deployment options.

 

  • Control: Your business can maintain on-premise infrastructure for sensitive assets
  • Flexibility: You can take advantage of the additional resources in the public cloud when you need them
  • Ease: Transitioning to the cloud doesn’t have to be overwhelming because you can migrate gradually over time

Empowering Your Business

We provide all the essential tools for your daily business operations, collaboration, security, productivity and more. We can enable your users to access your data safely and securely from anywhere in the world and on any device using advanced device management.

 

  • The modern workplace
  • Empower your users
  • Easy collaboration
  • Scalability
  • Maximum uptime
  • Reducing capital spending
  • Reducing hardware to minimise facilities costs
  • Applications are always up to date
  • Advanced security implementation

Some of the Things We Do

Connectivity

We are proud of our Network as a Service stack which provides exceptional connectivity through your site network.

Managed Services

Managing services is in our DNA, we take what you need and build the managed SLA portfolio to suit your requirements.

Security

We have an excellent team of security specialists to bring you affordable security into your business.

Cloud

Having fCloud move your current stack into the public cloud offers better security, stability and scalability.

Outsourced IT

We offer comprehensive IT services and a lower cost to your business over the traditional in-house IT team.

Backup

We provide backup solutions for on-premise servers, Azure virtual machines, cloud-based services, Office 365 and much more.

Migration

Our team helps migrate your on-premise stack into Office 365 to ensure a smooth move with minimal delays and issues.

Monitoring Services

Our tools monitor your systems around the clock, which range from backup, security, networking, databases and more.

24×7 Support

Supporting customers through innovations in our technology, we’re making the world a simpler place for your users.

Your managed services provider (MSP)

In an ever connecting world now is the time to bring your organisation into the cloud and enable your team to work with the best productivity tools and protect your files. As your MSP partner can make this a reality we scale your operating environments and manage your services and taking out the pain of managing IT services allowing you to focus on your core business and do what you do best.

We have specialists in IT operations, strategy, security, networking and business process, whatever your IT requirements are we have the capability to help your organisation.

Cloud Service Management entails all activities that an organization does to plan, design, deliver, operate and control the IT and cloud services that it currently has or is due to implement, fCloud can easily maintain and manage these aspects of IT within your organisation.

Service management includes the operational aspects of your applications and services. After an application has been pushed to production, it must be managed and maintained. Applications are monitored to ensure availability and performance according to service level agreements (SLAs) or service level objectives (SLOs).

We offer a wide range of services and solutions to our customers if you are looking for an all in one solution to fit with your business.

Having less on-premises IT means less physical overhead such as expensive enterprise-grade equipment, power and cooling also potential outages caused by on-site faults such as server failure, internet outages or loss of infrastructure due to a natural disaster.

This translates into reductions with IT staffing, allowing for the new reduced IT team to focus on more important value-added projects for your business.

In addition, using an outside service rather than on-premises technology shifts many capital expenses to operational expenses.

The world of networking is moving towards a ‘software-defined’ way of managing your organisations network.

Regardless if you have one site or multiple utilising our managed networking solution under our NaaS model can give you the edge you with connectivity while removing the need have an internal member to monitor for any potential networking issues through out or between your sites.

All network changes are deployed in real time, so we can help you respond faster to changing business requirements. With multiple connection types supported, you can make smarter use of available connectivity.

Advantages:

  • Reliability.
  • Real-time network visibility.
  • Smarter connectivity.
  • Improved performance.
  • Performance tracking.
  • Security built-in to the firmware as a service.
  • Near-unlimited scalability.

CCTV in the Cloud from fCloud is an excellent way to kit out your business with cloud-based video surveillance cameras with less site risk and higher security value at a lower cost to the traditional DVR-based security camera system.

Service Level Agreements

We help organisations like yours across New Zealand, we are your single source supplier for all your data, cloud and hardware and IT support needs. We take our time to understand your business so we can develop the right SLA implementation for your ongoing IT Support Service, for us it is paramount to provide the right level of service your business requires.

We tailor our services, using an ad hoc flexible style Service Level Agreement fit to meet your organisation requirements, we include an optional fixed price agreement to ensure there are no surprises and securing your budget costs.

Alongside our support services, we offer project management expertise for any projects which may fall outside of a standard service level agreement such as implementing a new security or data backup solution or migration from a file server into SharePoint online. Our project and support teams work closely with your business to ensure the project is successful with minimal or no disruption to your customers and users.

Our solutions for remote access and support offer fast, safe and reliable connections to the end user. Through innovations in technology and an incredibly fast and secure global network, we’re making the world a smaller place — paving the way for a global modern workspace.

We can transform your change management process, minimising failed changes and reduced cost per change with automatic conflict detection and risk assessment.

We offer flexibility within our service level agreements, when building SLA’s we have your best interests in mind not ours for us this is what sets us apart from the competition.